Personal data and cookies

HOW WE HANDLE PERSONAL DATA

1. The processing of personal data
The Association of Qualified Tourist Guides of Stockholm – FSAG protects your privacy and
protects your personal data in the best way. You should feel safe when you leave your personal
data to us. The processing of personal data is based on the requirements of the GDPR Data
Protection Regulation.

2. Personal Data Controller
The president of the Association of Qualified Tourist Guides of Stockholm – FSAG with company
number 802420 – 3781 is the personal data controller for the processing of personal data.

3. When do we process personal data?
FSAG processes your personal data:

• when you report your interest in booking a guide.
• when you contact us by email and you provide your contact details.

4. Registered data
We record contact details such as name, phone number and email address.

5. The purpose of processing personal data
The personal data you provide to us is stored in our system and used for the purposes for which
they are intended.

6. Disclosure of personal data
FSAG shares your personal data only with the guide who reports his interest in carrying out the
assignment you left in your request.

7. How long are the data stored?
We only keep your personal data as long as it is necessary for us to fulfil our commitment and as
long as the law requires it.

8. Corrections and record excerpts
You have the right to know what personal data we have stored about you. If you detect
incorrect personal information about you, you can request that they be corrected or removed.
Contact fsag@guidestockholm.com. If you feel that we handle your personal data incorrectly,
you can file a complaint with the Swedish Authority for Privacy Protection (IMY).

9. Contact
If you have questions about the processing of personal data, please contact our personal data
controller by email fsag@guidestockholm.com.

HOW WE USE COOKIES

We use cookies to improve the user experience on our website. By continuing to use the
website, you give your consent to using cookies

What are cookies?
Cookies are small text files containing small amounts of information that websites save locally to
your computer, which allow sites to store and use information during your visit.

What type of cookies are there?
There are two types of cookies.

1. Long-term cookies save a file for an extended period of time on the visitor’s computer, the
cookie then has an expiration date. Once the date has been passed, the cookie will be
automatically deleted the next time you return to the website that created it.

2. Session cookies are used only during your visit to the site, the cookie is then temporarily
stored in your computer’s memory and disappears automatically when you shut down your
browser.

How do FSAG use Cookies?
FSAG uses both long-term cookies and session cookies. We use cookies to facilitate the use of
the site. Cookie files help distinguish between different users and how these navigate the site.
This information is important to us so we can improve and customize the site to our different
users.

We also use third-party cookies
We also use so-called third-party cookies to collect statistics. The Google Analytics analytics tool
gathers statistics on how our visitors move on the website, for example, which pages are visited
and which browser is used.

How to avoid cookies
To avoid cookies, you can set up your browser so that you automatically deny cookies or are
informed that a web page contains cookies. For more information about how to proceed, see
your browser’s help section.

Contact
If you would like to contact us regarding questions about our use of cookies email to
fsag@guidestockholm.com.